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In this video, a new family asks for a lesson time
on the studio’s website, and the studio accepts it.

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On the studio’s Lessons page, a family chooses a
lesson length, then one of the teachers’ open times.

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The open times come from each teacher’s usual
hours, leaving out the lessons already booked.

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They give the student’s first name, their own name
and email, and anything the teacher should know.

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Then press Request this time. The
studio is emailed straight away.

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In TempoSuite, the request arrives in
the Inbox, with a count on its tab.

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It shows the student, the family, the teacher
and the time they asked for, and their message.

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Accept it, at that time or another,
as a weekly lesson or just once.

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Accepting adds the student, books the lesson, and emails the family an
invitation. Nothing is recorded about the child until a parent agrees.

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If the teacher is already busy then, TempoSuite asks
first. Decline sends the family your reply instead.

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Messages from the website’s contact form are under
Enquiries, like this family asking about a trial lesson.

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Reply by email, then mark it as
handled, so the rest of the staff know.